Our Customer

Novita, one of South Australia’s largest non profit disability support providers, had energy costs across 100+ electricity and gas meters that were significantly high, with billing and accounting processes becoming increasingly cumbersome and inconsistent across multiple sites.

Their situation included disjointed energy contracts spread across multiple retailers, which made it difficult to manage and compare costs consistently. Without a consolidated portal, the team had limited visibility over usage and spend, making billing oversight and validation a time-consuming challenge.


How We Helped

Choice Energy introduced a tailored Small‑Market Multi‑Site Agreement with EnergyAustralia, consolidating all Novita sites under one retailer. This included:

  • A Commercial & Industrial procurement strategy, specifically designed for small‑market, multi‑site portfolios.

  • Successfully bundled 100+ electricity and gas meters under one retailer!

  • Enabled portal access for centralized oversight via EnergyAustralia’s online dashboard

Benefits

$60,000

$ 60,000 in total annual energy savings across the network

I wanted to pass on our thanks to the team at Choice Energy for the outstanding support in securing a new energy agreement for Novita. It has been a pleasure working with your team—professional, responsive, and genuinely focused on delivering the best outcome for our organisation. You took the time to understand our operational needs and tailored your approach to ensure we achieved maximum value.
The agreement you helped us secure will deliver significant cost savings across our property portfolio—savings that are vital for a not-for-profit like ours, allowing us to reinvest more into frontline services for clients.
The process was seamless from start to finish, with clear communication, transparency, and expert guidance throughout. Beyond this initial success, we’re excited about the ongoing partnership and the potential it holds to unlock even further savings as we explore new opportunities together—particularly in areas like solar, metering, and usage optimisation.
I’d gladly recommend Choice Energy to any organisation looking to take control of their energy spend with a trusted and knowledgeable partner.
Thanks again for your continued support.

James Harris, Facilities and Asset Manager

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